Since the end of the year fast approaches, it is time for you to reflect on the achievement, or improvements, which were produced during 2017. While many other industries are in full-force preparing for your holidays, far-too-often investment homeowners get comfortable or caught up in their holiday programs, which may result in management tasks that slip through the cracks for their rental properties.
However, the holidays are an ideal time for homeowners to focus on their loved ones and friends, which makes property management services merrier this time of year. Don’t start the new year on a bad foot with your residents in case you’ve neglected important repair problems. This can often lead to tenants not renewing their contracts at the following calendar year, then you are left searching for new tenants.
A lot of people establish New Year’s resolutions they soon forget, but we encourage you to start good property management habits at any given time of the year and stick together to enhance your retention rate.
Check out these two tips to start the new year with very merry residents:
1. Respond Promptly
Nothing is worse at the end of the year than waiting in long lines, simply to get less-than-cheerful customer service. While you’re an investment property owner, it’s necessary that you use a property management team that responds promptly, and does this in a skilled and positive way. This establishes a fantastic rapport with your tenants and influences their decision on where they will live next year.
2. “Holiday Hours”
Property management is a 24-hour job, together with many fix crises happening in the middle of the evening. Both you and your tenants will be glad when your house management staff continues this support through one of the busiest times of the year.
If you follow these tips this holiday season, then you already off to a good start in having higher retention rates for your new year. If you would like more information about the property management services that Real Property Management Talent offers, contact us online or call us at 254-4010-0400 today.
We are pledged to the letter and spirit of U.S. policy for the achievement of equal housing opportunity throughout the Nation. See Equal Housing Opportunity Statement for more information.
